Corante

About this Author
Britton Manasco specializes in customer-focused initiatives that build business credibility and strengthen sales growth. His articles have appeared in Harvard Business Review; The New York Times; Sales and Marketing Management; CIO Magazine; 1to1 Magazine; and many other media outlets.
About this Blog
This boundary spanning Industry Insider is designed to explore and assess how enterprises are capitalizing on customer insight to build powerful, profitable and enduring relationships. Customer Intelligence reveals the compelling strategies and practices behind today’s success stories – and provides a dynamic forum where thought leaders, business innovators and customer-focused executives can identify valuable opportunities. Drawing on the perspectives and experiences of leading lights in the customer intelligence community, we demonstrate how intelligent analysis and action is setting the stage for the next economy. Also, see our launch statement.
In the Pipeline: Don't miss Derek Lowe's excellent commentary on drug discovery and the pharma industry in general at In the Pipeline

Customer Intelligence

« Meet the Fortune 500,000 | Main | ING’s Panoramic Perspective »

March 26, 2004

Another Good Year for Dr. Goodnight

Email This Entry

Posted by Britton

One leading indicator of the intellisphere's continuing expansion is the success of Cary, North Carolina-based SAS. Touting itself as “the largest privately held software company in the world,” SAS recently reported overall revenue of $1.34 billion for 2003 -- a 13.5% increase in revenue growth.

"At a time when other large software vendors have experienced reduced revenue and slashed both headcount and R&D spending, SAS has continued to grow in both market presence and revenue," says SAS CEO Jim Goodnight. "Our ability to tailor our software to industry-specific needs and help companies create data-driven approaches to managing cost pressures, regulatory requirements and the profitability of their customer relationships, were key factors behind another successful year." SAS's customer intelligence solutions fared particularly well with new sales for marketing automation applications increasing by 70%.

Comments (0) + TrackBacks (0) | Category:



EMAIL THIS ENTRY TO A FRIEND

Email this entry to:

Your email address:

Message (optional):




RELATED ENTRIES
Triple Play
Kraft Crafts a Customer-Driven Innovation Plan
Zen and the Art of US Bank
The Voice of Truth
British Invasion: The Tesco Test
Marketing Malpractice?
Get Ready for Knowledge Process Outsourcing
Preventing Terror or Eroding Trust?